Wet towels after a full cycle. A burning smell in a basement laundry room. A drum that hums but never turns. Dryers fail in a handful of predictable ways: heating elements and igniters burn out, thermal fuses trip after lint blocks the vent, belts snap, rollers flatten, and door switches quit sensing. Our visit starts with the vent path, because that one thing causes more service calls than any part inside the cabinet. Then we test the heat circuit, spin the drum by hand, and read the control board. Gas and electric both. Most repairs finish in one trip once we know the model. Tell us what you hear and smell when you call us, and we'll bring likely parts along.
Taking calls until 5:00 PM CT

Worth a look before you call β sometimes it saves you the visit.
Airflow, almost always. Lint packs the duct, the vent hood flap sticks, or a long basement run sags and collects moisture. Weak heat from a partially failed element does it too. We measure temperature rise and airflow to tell the two apart.
Treat it that way. Stop the dryer, unplug it or shut the gas valve, and clear the lint screen area. Lint scorching against a hot element is a fire risk. Call us and let us inspect the cabinet and duct before you run another load.
Yes. Gas units bring igniters, flame sensors, and valve coils into the picture; electric units use elements and high-limit thermostats. Both share the same drum, belt, roller, and vent problems. Tell us which you have when you call so we load the right parts.
That pattern usually means a thermal cutoff or high-limit thermostat is opening on overheat, then resetting as things cool. The root cause is nearly always restricted airflow. Replacing the switch without clearing the vent just repeats the failure a week later.
If it only makes noise, short loads are usually fine. If you smell burning, see scorch marks, or the drum won't turn while the motor hums, leave it off. Forcing a seized dryer can damage the motor and turn a small repair into a big one.
Clear a few feet in front and behind the machine, empty the drum, and find the model number on the door frame or inside the door. If the laundry room is in a tight basement corner, mention that. We plan the approach before we show up.
Call us or fill out the form. Describe the noise, the smell, the error code, the puddle. We ask about the brand and rough age so the van carries likely parts.
Our technician tests the machine instead of guessing. Water lines, heating elements, drain pumps, control boards. Then we explain what failed, in plain words, before any wrench turns.
Common parts ride with us, so many repairs finish that visit. Special-order parts get scheduled promptly. We run the cycle with you watching, then haul off the old part and packaging.
Ask these of anyone you let into your home β us included. Call and we'll answer all five before you book anything.
Describe the symptoms and we'll book the visit β takes about a minute.
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