Milk turning early is usually the first clue. Then you notice the freezer frosting over, or a puddle under the crisper drawer, or a compressor that hums all night without cooling. Those symptoms point to different parts: a stuck defrost heater, a clogged drain line, a failing fan motor, a door gasket that lost its seal. We check the whole cooling path instead of guessing. Madison homeowners often call us with a second fridge in the basement that quit in cold weather, and that is a fixable pattern. Reach us or use the quote form.
Taking calls until 5:00 PM CT

We cover Madison ZIPs including 53703, 53704, 53705 and 53711, plus Middleton, Fitchburg and Sun Prairie nearby.
Aim for the upper 30s in the fresh food side and around zero in the freezer. Set a glass of water on a middle shelf overnight, then check it with a thermometer. Readings well above that range point to airflow or defrost trouble.
If it's leaking water or making a loud grinding noise, unplug it and move food to a cooler. Otherwise leave it running. Keeping the doors shut holds cold air in for hours and gives us useful clues on arrival.
Not always. Some hums, pops, and gurgles are normal defrost and refrigerant sounds. Repeated clicking, a rattling fan blade, or a squeal that grows louder over days is worth a look before it becomes a bigger failure.
Frost means moist air is getting in or the defrost system stopped working. Common causes include a torn gasket, a door left ajar, a failed defrost heater, or a bad thermostat. Scraping it out only buys time.
Call us and we will give you the next open windows, usually within a day or two. Morning and afternoon arrival windows are typical. We text or call before we head over so you are not stuck waiting by the door. If your fridge is warm or a washer is leaking onto a basement floor, say so when you call and we will look for the earliest slot.
Call us or fill out the form. Describe the noise, the smell, the error code, the puddle. We ask about the brand and rough age so the van carries likely parts.
Our technician tests the machine instead of guessing. Water lines, heating elements, drain pumps, control boards. Then we explain what failed, in plain words, before any wrench turns.
Common parts ride with us, so many repairs finish that visit. Special-order parts get scheduled promptly. We run the cycle with you watching, then haul off the old part and packaging.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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