Appliances quit at the worst moments. A fridge warms up the night before a party. A washer floods the basement floor. We are Steve's Appliance Repair, a Lawrence, Kansas shop that now sends technicians across twelve Midwestern states, including Naperville and the nearby towns of Wheaton, Woodridge and Downers Grove. We work on all major brands as an independent company, so you get straight answers instead of a runaround. Tell us the noise, the smell, the error code, or the puddle. We will sort out what broke and what it takes to fix it. Call us or send the quote form.
Taking calls until 5:00 PM CT
Pick the one that sounds like yours — or just call and describe it. A real person answers.
Fridge running warm, or icing over
Washer stopping mid-cycle or leaking
Dryer with no heat, or three cycles to get there
Usually the vent, not the dryer
Dishwasher not draining or not cleaning
Oven running cold, hot, or uneven
Gas or electric range and cooktop
Naperville homes keep their laundry in the basement more often than not, and that changes how a machine fails. A washer that walks across an uneven basement slab will bang the wall and start leaking at the hose. A dryer venting up and out through a long duct run gets lint-clogged, then takes three cycles to dry towels. We see both weekly here. We also see a lot of hard-water scale in this part of DuPage and Will County: cloudy glasses coming out of the dishwasher, a dead heating element in the water heater side of things, an ice maker that quits making cubes. When we come out, we listen to the noise, pull the panel, and check the parts that actually fail instead of guessing. Naperville is a big city, roughly 147,100 people spread across a lot of ZIPs, so we plan routes by neighborhood to keep drive time short. Call us and tell us the sound it makes.
From Naperville we cover 60108, 60137, 60148 and 60181, plus nearby Woodridge, Wheaton, Downers Grove and Bolingbrook.
Nearby cities we also cover
Most weeks we can offer a Naperville appointment within a day or two, and we group jobs by ZIP so we're not crossing the city twice. Tell us your cross streets and the brand when you call us. If your fridge is warming up or a washer is leaking onto a finished basement floor, say so — those move up the list.
Yes. Woodridge is under six miles out, Wheaton about the same, and we regularly run to Downers Grove, Bolingbrook and Carol Stream on the same day's route. Same technicians, same trucks, same parts stock. If you're not sure your street is in our range, give us the address and we'll check it while you're on the phone.
You approve a written quote before any work starts — visit, parts and labor. No surprises on the invoice.
Whirlpool, Samsung, LG, GE, Maytag, Bosch, KitchenAid, Frigidaire, Kenmore, Electrolux and more — gas and electric, as an independent repair company.
Call us or fill out the form. Describe the noise, the smell, the error code, the puddle. We ask about the brand and rough age so the van carries likely parts.
Our technician tests the machine instead of guessing. Water lines, heating elements, drain pumps, control boards. Then we explain what failed, in plain words, before any wrench turns.
Common parts ride with us, so many repairs finish that visit. Special-order parts get scheduled promptly. We run the cycle with you watching, then haul off the old part and packaging.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
A part on its way out usually takes something more expensive with it. Getting started takes about a minute.
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